Our Policy on Quality, Guest Satisfaction, Food Safety, Environment, Occupational Health and Safety
As Kappadoks Management and Employees;
To provide products and services with the awareness that we are responsible for the quality of all the activities we carry out,
To investigate the wishes, expectations, needs and complaints of our guests, to plan the service in this direction and to ensure its realization,
To provide training and tools to ensure that our employees have the necessary knowledge and skills to do their jobs in a conscious, correct and safe manner, with an understanding of quality, guest orientation, increasing the importance given to the environment, ensuring occupational safety and food safety,
To serve in line with brand standards and to show an approach to immediately correcting the errors that arise,
To make the activities affecting the quality measurable, to evaluate the results and to ensure the continuous improvement of the integrated management system,
To serve in hygienic and appropriate environments where food, occupational health and safety is provided, in accordance with legal regulations and conditions, without harming the environment,
To perform our products and services without wasting resources and without harming the environment,
To identify environmental, occupational health and safety risks and to make continuous efforts to minimize them, to ensure that appropriate emergency plans are in place to deal with unforeseen events,
To carry out studies on the occupational health and safety of our employees as a management,
To determine measurable objectives regarding environmental, occupational health and safety performance and to regularly review our activities,
To enable our employees and business partners to be fully responsible for the implementation of occupational health and safety principles, and to create a suitable working environment for all employees in terms of environment, occupational health and safety,